🔒 Secure Checkout & Identity VerificationTo protect our customers, cardholders, and merchants from fraud, some first-time or higher-risk orders may require additional identity verification before they can be processed.
If your order is selected for verification, we may ask you to provide:
- A selfie while holding your Passport, National ID (NID), or Driver's License.
- The identity document used must be valid and clearly visible.
Your information is used solely for order verification, fraud prevention, regulatory compliance, and the protection of all parties involved. Verification documents are handled securely in accordance with our Privacy Policy and are never used for marketing purposes.
Most customers complete their purchase without additional verification. Identity verification is requested only when required by our fraud prevention and compliance systems.
Digital vouchers are delivered after successful payment and any required security verification. Orders identified for manual review may experience a short processing delay.